SMG is a leader in Unified Experience Management, leveraging AI-native technology to provide real-time predictive intelligence for brands. They specialize in Employee Engagement, Customer Experience (CX), and Employee Experience (EX) management, turning insights into actionable decisions to optimize interactions across the customer journey. SMG's unique Service with a Software (SwaS) approach sets them apart by integrating experience design feedback and enterprise-wide solutions.
Open Positions
Support Engineer
2+ years of experience in technical customer support, experience with SaaS and web-based applications, and proficiency in at least one industry technology
QA Automation Engineer
2-3 years QA/automation experience. Proficiency in manual & regression testing with tools like Selenium. Basic scripting skills in Python/Java
Senior UX Designer
5+ years UX experience, Figma proficiency, and experience leading UX projects. Strong research & analytical skills are essential
Senior Front End Software Engineer
3-5 yrs React exp, Vite/Next.js w/ Tailwind CSS and component libraries. Familiarity with component-first development & accessibility
Client Development Consultant
Bachelor's degree required. 4+ years of experience in Experience Management (XM) solutions
Senior Marketing Operations Manager
Bachelor’s degree or equivalent work experience, 5–7 years of B2B SaaS marketing operations or revenue operations experience, and deep HubSpot expertise