Famly is a cloud-based collaboration platform that connects families with early childhood education providers, streamlining communication and automating administrative tasks. The platform delivers evidence-based child-development resources, allowing educators to devote more time to direct care while keeping families informed and engaged. With an intuitive design and backed by Europe’s largest investment in early-childhood software, Famly offers a scalable, data-driven solution that boosts operational efficiency and enriches children’s developmental experiences. Its culture of passionate, customer-centric innovation fuels continuous improvement and a shared commitment to high-quality early education.
Open Positions
Head of Customer Success, DACH
3+ years of leadership experience in SaaS-CS or sales, funded understanding of customer success principles, and analytical thinking with CRM tools
Head of US Customer Success
Hands-on experience in childcare or strong Customer Success/Account Management experience, player/coach mindset, strong customer judgment
Creative Operations Manager
5+ years of experience in creative operations or project management, strong project management skills, and ability to understand business context and creative strategy
Key Account Manager, DACH
Portfolio management, regular communication, enthusiastic collaboration, monitoring & reporting, regular check-ins, compliance, CRM maintenance, sales demos & product research
UK Customer Success Manager
Minimum 2 years of experience and a Bachelor's degree required
Outbound Sales Development Representative, UK
Must have a positive mindset, be hungry for growth, and enjoy friendly competition
Mid-Market Business Developer, UK
1+ years of outbound BDR experience, a genuine hunter mindset, confident communication, self-starter, and commercially sharp
Engineering Manager of our platform team
Managing a team of 7 engineers, running agile development processes, and participating in stakeholder management
Head of Marketing, Germany
No education and experience required
Senior Key Account Manager, UK&I/Nordics
3+ years' experience, executive-level communication, positive mindset, commercial sharpness, strategic thinking, and calm under pressure
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