Atento is a global leader in customer relationship management (CRM) and business transformation outsourcing (BTO) services, specializing in AI-driven solutions for enhancing customer experience. With over 20 years of experience, they offer a wide range of services including sales, customer care, technical support, and omnichannel experiences to businesses worldwide. Atento stands out through its tailored, technology-driven approach and commitment to innovation, earning recognition from industry analysts and consistently ranking as one of the best places to work.
Open Positions
Evergreen - Representante de Servicio al Cliente/ Ventas
High school diploma or equivalent, bilingual English/Spanish, 1-2 years of customer service experience
Disaster Relief Specialist - Evergreen
6+ months customer service exp, English fluency, federal background check
EVERGREEN - FEMA - Disaster Relief Agent
At least 6 months of customer service experience, fluency in English, and ability to pass a federal background check
Evergreen -Technical Product Specialist
2-5 years of experience in technical support, basic code understanding, high experience in customer support via various channels
Evergreen - Customer Service Healthcare
High school diploma or equivalent required, plus experience in health insurance and customer service, with bilingual proficiency in English/Spanish
Available Position (Company name withheld)
1+ year of experience in quality or training roles. Strong understanding of quality metrics & performance. Excellent communication & problem-solving skills
Subject Matter Expert (INTERNAL ONLY)
Propose operational structure for team performance. Demonstrate product knowledge for root cause analysis & support agents. Coach agents through training
(Social Media) Content Writer
2+ years of writing experience, bachelor's degree, portfolio with writing samples
Evergreen - Representante de Servicio al Cliente - Ventas
High school diploma, bilingual English/Spanish, 1-2 years of Customer Service experience