Evergreen -Technical Product Specialist
AtentoFlorida, United States
Posted January 10, 2025
Full Time
About the Company
Atento delivers customer relationship management and business process outsourcing services globally.
Job Description
We are looking for a Technical Product Specialist expert to join our expanding team! This is a full-time position where you will use critical thinking and problem-solving skills to manage complex end-user support cases. You will have expert-level knowledge of complex workflows, integrations, automatons, issue resolution, APIs, reporting tools, and more.
Requirements
- 2-5 years of experience in technical support/operations experience
- High experience supporting customers via email, phone and chat
- Basic code understanding
Benefits
- Competitive salary
- Benefits package (Medical, Vision, Dental)
- Inclusive perks and benefits
- Endless career opportunities and clear paths for career development
