Senior Analyst, Strategic Finance & Analytics
ZendeskMexico City, State of Mexico, Mexico
Posted November 20, 2025
Full Time
About the Company
Zendesk is a leader in customer service software that provides a fulfilling and inclusive experience for its employees.
Job Description
As a Senior Analyst, Strategic Finance & Analytics, you will lead decision support and insights for company-wide pivotal initiatives, drive BI projects, and deliver top-line key metric reporting and forecasting. You will be part of a small but growing team and play a pivotal role in shaping how the team scales and delivers strategic analytics and decision support in a cross-functional organization.
Requirements
- 3-5 years of prior experience in an analytics, business intelligence, or strategy consulting role
- Excellent SQL skills (experience with BigQuery is a plus)
- Experience with Business Intelligence tools
- Excellent written and verbal communication skills
- BS/BA in computer science, mathematics, economics, engineering or related degree required; Masters degree is a plus
- Previous SaaS experience a plus
- Experience building financial models and developing automated reports and dashboards
Benefits
- Competitive pay
- Benefits
- Appealing offices
- Snacks
- Flexible hours
- Remote work
- Dynamic parental leave plans
- Diversity and inclusion initiatives