Data & Analytics Lead
ZendeskMexico City, State of Mexico, Mexico
Posted December 29, 2025
Full Time
About the Company
Zendesk is not your average tech company. We have a culture deeply dedicated to enabling conversations and providing appreciative support.
Job Description
We seek a Senior Analyst, Enterprise Analytics within our Enterprise Data and Analytics team. The role is responsible for conducting advanced data analysis and statistical modeling to extract actionable insights that inform strategic decisions.
Requirements
- 8+ years experience working with SQL or other querying language
- Snowflake experience (Is a plus)
- Proficiency with analytics and visualization tools like Tableau, Looker, or similar
- Excellent problem-solving skills to understand data analysis needs and devise suitable strategies
- A knack for identifying and investigating anomalies in data and ability to analyze complex dataset and draw meaningful insights
- Applied experience in framing ambiguous problems, collecting/preparing data, and applying analytical rigor
- Exceptional communication and presentation skills
Benefits
- Competitive pay
- Benefits
- Appealing offices
- Snacks
- Flexible hours
- Remote work
- Dynamic parental leave plans
- Investment in diversity and inclusion