Customer Success Team Lead
WayflyerSydney, New South Wales, Australia • Dublin, Ireland • London, England, United Kingdom • Atlanta, Georgia, United States • New York, New York, United States • Charlotte, North Carolina, United States • Sydney, New South Wales, Australia • London, England, United Kingdom • Rome, Lazio, Italy • Barcelona, Catalonia, Spain • Frankfurt, Hesse, Germany
Posted October 28, 2025
Full Time
About the Company
Wayflyer is a venture-backed startup providing tailored financing solutions to fast-growing consumer brands worldwide. Using innovative technology, Wayflyer assesses growth potential and offers funding from $5k-$20m within minutes, addressing the limitations of traditional financing options. With over $5 billion deployed to 5,000+ brands across 11 countries through direct-to-consumer, Amazon, and wholesale channels, Wayflyer's unique approach empowers brands to achieve their growth ambitions efficiently.
Job Description
Wayflyer is seeking a Customer Success Team Lead to manage and develop a team of Client Success Managers. The role focuses on improving sales and account management processes, attracting new clients, and ensuring customer success. Wayflyer offers a collaborative culture and a commitment to supporting the success of its customers and employees.
Requirements
- 3+ years of experience managing full-cycle sales &/or account management teams.
- Track record of exceeding targets as an individual contributor and in a team lead capacity.
- Experience scaling teams, either in number, geographically or bringing new products to market.
- Excellent people skills with the ability to lead, motivate and retain staff.
- Analytical mindset – a problem-solver able to use data to make autonomous decisions.
Benefits
- Time Off
- Wellbeing
- Health & Protection
- Pension Plan
- Parental and Adoptee Leave
- Share in Our Success
- Remote Work
