Manager of Customer Success
LeadVenture™United States
Posted October 27, 2025
Full Time
About the Company
LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals.
Job Description
The Manager of Customer Success will be a high-energy, strategic and coaching-focused leader, responsible for the growth and development of their team. The Manager will create, develop, and support a collaborative and results-driven team culture and environment that allows individuals to thrive and customers to realize the value of Interact RV.
Requirements
- 5 years in a customer service & client handling position
- 2+ years managing a successful Customer Success or Account Management team
- Strong interpersonal skills
- Familiarity with Customer Success industry standards and practices
- Proven customer service & client handling expertise
- Excellent written and verbal communication
- Proficient with business software such as CRMs, ticketing systems, and MS Office applications
- Results-oriented and motivated individual
- Experience managing or providing support services in a SaaS environment
- Knowledge of digital marketing and website analytics
- Superior organizational and time-management skills
- Bachelor's degree preferred
