Account Manager
VocusSydney, New South Wales, Australia
Posted December 17, 2025
Full Time
About the Company
Vocus is Australia's specialist fibre and network solutions provider, owning and operating 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world.
Job Description
Vocus is seeking an Account Manager to manage ongoing relationships with customers, ensuring high satisfaction while driving renewals and upsell/cross-sell opportunities.
Requirements
- 5+ years' enterprise/strategic account management experience
- Bachelor's degree preferred
- Proficient in account planning & coverage, relationship & stakeholder management, commercial acumen, renewal & commercial governance, cross-sell/upsell plays & pipeline development, written and verbal communication, and presentation skills
Benefits
- Diverse and dynamic teams with a supportive and inclusive culture
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities
- Flexible hours and a hybrid working environment
- Generous discounts on power, gas, mobile, and internet, plus discounts to over 400 retailers
- Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more
- Study assistance programs to excel personal growth, learning, and development
- Health and wellness offerings, including access to wellbeing initiatives