HelpDesk Engineer (freelance)

Viseven Group is a leading global B2B MarTech service provider seeking a freelance HelpDesk Engineer to provide on-site support for employees in the Poznan office.

Requirements

• Installation, configuration, OS support of Windows, Linux, macOS with iOS tablets and phones.
• Ability to install required software.
• Support of IP telephony hardware configuration (IP-telephony, laptops, smartphones).
• Repair of PCs and laptops (assembly of computers, diagnostics, replacement, disassembly/assembly of laptops for cleaning, testing).
• Local network laying, configuration, maintenance.
• User's workplace preparation.
• Ability to manage user's accounts (creation, deletion, modification).
• Setting office equipment (printing, scanning, etc.).
• Local and remote support to users from different locations.
• Selection and ordering of hardware and components, their installation and configuration.
• Consulting and training of users.

Benefits

• Freelance opportunity with 80-90 hours per month