Help Desk Support Engineer
Sword Services Greece S.A.Attica, Greece
Posted October 16, 2025
Full Time
About the Company
Sword Services Greece is a dynamic IT Service Management Team focused on implementing a Level 1 Tech Support platform.
Job Description
Sword Services Greece is seeking a Microsoft Help Desk Engineer to join their IT Service Management Team and implement a Level 1 Tech Support platform for EU customers. The role involves providing Tier 1 support, maintenance, and troubleshooting for Windows 11, SharePoint, Office 365, and Azure technologies. The company offers excellent career advancement.
Requirements
- Provide Level 1 support, maintenance, and troubleshooting for PCs, printers, smartphones, etc.
- Call-taking and incident ticket management in Service Management tools.
- Daily monitoring of infrastructure.
- Implement solutions and troubleshooting.
Benefits
- Competitive remuneration package
- Meal voucher card
- Private medical plan
- Private pension plan
- Shuttle Bus
- Training & Development plan
- Applications must be in English
