Senior Customer Success Manager

veritree is an award-winning climate tech start-up seeking a Senior Customer Success Manager to join their growing Customer Success team. The successful candidate will be responsible for managing large customers, ensuring they derive value from their relationship with veritree and the use of our platform, and helping shape the Customer Success function at a mission-driven company experiencing high growth.

Requirements

• 6+ years of B2B customer-facing experience with a high degree of comfort meeting and presenting to executive-level contacts.
• Experience working in high-growth companies.
• Exceptional communication skills whether over email, phone call, video call, or in-person.
• Proficient using Excel, Hubspot (or other project management tool), Slack, and Google
• Experience working in a fast-paced work environment with the ability to work independently, prioritize responsibilities, and manage time effectively.

Benefits

• Extended health, dental, and vision benefits
• Additional Health Spending Account (HSA) / Lifestyle Spending Account (LSA) to support your well-being and lifestyle interests
• A variety of time-off programs, including vacation, personal days, and a 4-week remote work program each year
• Employee discount with tentree, our sister company
• A flexible, hybrid work environment designed for collaboration and focus-driven impact