(Senior) Revenue Operations Specialist

Usercentrics is a global leader in consent management platforms (CMP). As a Revenue Operations Specialist, you will act as the operational backbone for the Customer Success team, owning the operating cadence and rhythms, and leading initiatives to ensure teams run smoothly and improve customer retention and growth. You will work closely with Revenue Ops Analysts, Enablement, and GTM Tools & Innovation teams to drive implementation, adoption, and scalability. You will partner with Customer Success leaders, analytics, and other teams to make data-driven decisions and drive business growth.

Requirements

• Minimum of 2-3 years in Revenue or Customer Success Operations in a B2B SaaS environment in a mature RevOps organization
• Strong understanding of B2B Saas Customer Success and Account Management operating cadences
• Proven experience in leading GTM initiatives without direct authority that had measurable business impact
• Fluency in B2B Saas metrics and funnel models, especially for product-led growth and sales-led growth Saas businesses
• Excellent stakeholder management and communication skills for closely collaborating with individual contributors and up to C-level executives
• Strong familiarity with the general GTM tech stack (e.g. Salesforce), specialized Customer Success tools and systems, and a high degree of curiosity for GTM innovation

Benefits

• Flexible working hours
• Hybrid working
• Workcations (in accordance with our company policy)
• Personal development budget
• Job-related language courses
• Other benefits (depending on location)