Program Manager (Thai Speaking), Trust & Safety

The Program Manager (Thai Speaking) role in the Trust & Safety team at Market Risk Management will ensure that policies, programs, and systems protect users and prevent abuse across multiple features in the Thailand cluster and APAC region. The role requires strong understanding of User Generated Content (UGC) social platforms, regional political, regulatory, and cultural landscape, and expertise in Trust and Safety issues. The Program Manager will work closely with cross-functional partners to identify, assess, and resolve safety-related gaps or issues in products and promote community well-being and user safety.

Requirements

• Strong understanding of User Generated Content (UGC) social platforms
• High oral and written proficiency in Thai
• Strong knowledge about Trust and Safety issues, operations, and challenges
• Program/project or product management experience in a safety/risk control/anti-spam strategy environment
• Excellent time management and problem-solving skills
• Comfortable with large volumes of data and able to do in-depth data analysis, interpretation, and reporting
• Familiarity with SQL a bonus