Customer Success Manager - TF Pay (Portugal)

Join our Movement and Champion Restaurant Culture! As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

Requirements

• Experience in a B2B customer-facing role (Customer Success, Account Management or Customer Support)
• Comfortable with phone-based communication, including outbound calls and follow-ups
• Able to handle operational and technical topics, especially related to payments
• Strong communication skills and ability to work cross-functionally
• Native or fluent Portuguese is mandatory; English is required

Benefits

• Flexible working environment
• Competitive fixed salary and bonus
• Lunch vouchers available for each working day
• International teams and a multicultural environment
• Highly inclusive working environment
• Lifestyle benefits
• Continuous learning and development programs
• Free access to the Calm app
• Dedicated parental leave and caregiver leave policies
• Program dedicated to helping you have the best work/life balance
• Health insurance fully covered by the company
• Life & Disability Insurance at no cost to the employee
• Amazing offices with dining, a coffee point on each floor, and leisure area
• Team building events