Customer Success Manager - TF Pay (Netherlands)

Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.

Requirements

• Experience in a B2B customer-facing role (Customer Success, Account Management or Customer Support)
• Comfortable with phone-based communication, including outbound calls and follow-ups
• Able to handle operational and technical topics, especially related to payments
• Native or fluent Dutch is mandatory; English is required
• Hands-on, structured and execution-oriented mindset

Benefits

• Flexible working environment
• Competitive fixed salary and bonus
• Lunch vouchers available for each working day
• International teams and a multicultural environment spanning 10 offices across Europe
• Highly inclusive working environment
• Lifestyle benefits
• Continuous learning and development programs
• Free access to the Calm app
• Dedicated parental leave and caregiver leave policies
• Program dedicated to helping you have the best work/life balance
• Health insurance fully covered by the company
• Life & Disability Insurance at no cost to the employee
• Amazing offices with dining, a coffee point on each floor, and leisure area
• Team building events