Trainer - English

Teleperformance Malaysia is seeking a Trainer to support their Customer Service team, providing expert guidance and ensuring performance standards are met. The role involves creating training materials, conducting assessments, and assisting with program development. The company offers a B2C or B2B premium account.

Requirements

• Bachelor's Degree or equivalent experience
• Proficiency in English (spoken and written)
• Minimum of 2 years training experience in a BPO setting
• Knowledge of instructional design (advantage)
• MS Office proficiency
• Typing speed of 30 WPM