Customer Service Representative - Bahasa Malaysia - Segamat
TeleperformanceIskandar Puteri, Johor, Malaysia
Posted November 12, 2024
Full Time
About the Company
Teleperformance offers digitally-powered business services to support global brands and promote sustainable practices.
Job Description
The Customer Service Specialist (CSS) will respond to customer inquiries, manage concerns, and provide information about the client's website shopping channel. This role is the face of the brand to customers, ensuring a positive image and contributing to a great customer experience. The CSS will also be responsible for tasks like placing online orders and maintaining a professional attitude.
Requirements
- Bachelor’s Degree or Diploma or equivalent
- B2 level English proficiency
- Minimum of 6 months work experience in customer support
- Fresh graduates with relevant degrees
- 40wpm typing speed
- Proficiency in Microsoft Windows and Office
