Customer Service Representative - Bahasa Malaysia - Penampang

The Customer Service Specialist (CSS) will manage customer inquiries via phone and email, ensuring quality support and providing information based on the client's website. This role emphasizes responsibility, professionalism, and maintaining a positive brand image for the client. The CSS should project a professional image through effective communication and handling customer concerns.

Requirements

• Bachelor’s Degree or Diploma/equivalent.
• Minimum 6 months work experience in customer support.
• Fresh graduates with English proficiency
• Minimum typing speed of 40wpm with 90% accuracy.
• Computer literacy and fluency in Windows and Microsoft Office.