We're seeking a dynamic and driven Account Manager, Upsell and Renewal to join our Customer Success team, focused on expanding Spring Health's footprint within our enterprise customer base.
Requirements
- Proven experience in an account management or sales role, ideally with a focus on customer expansion and growth within enterprise accounts.
- Demonstrated success in consultative selling, particularly with large, complex customers in a complex renewal environment.
- Strong understanding of HR and CFO dynamics, with the ability to effectively engage and influence these decision-makers.
- Passion for advancing mental health care and improving employee well-being.
- Outstanding communication and presentation skills as well as a thoughtful and collaborative approach to sales to existing customers
- Entrepreneurial focus with a determination to succeed in an innovative, fast-paced environment with a high tolerance for ambiguity
- Strong background and track record of success as an individual contributor, with experience closing 6-figure deals and exceeding a quota.
- Humility, resourcefulness, directness, ambition, extreme comfortability with change.
- Emotional intelligence and an empathetic nature.
- The ability to travel up to 30% of the year to meet with existing customers, build relationships and close expansion deals.
- While not required, experience in employee benefits is strongly preferred, whether as a producer or consultant/broker
Benefits
- Health, Dental, Vision benefits
- Individual One Medical account valued at $199/year per user
- HSA and FSA plans
- Employer sponsored 401(k) match of up to 2%
- Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary
- Parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management
- Up to $1,000 Professional Development Reimbursement a year
- $200 per year donation matching to support your favorite causes
