Principal Consultant, Change Management

We are ServiceRocket, a global tech-enabled services company seeking a Principal Consultant in Change Management to lead our change management workstream across strategic client engagements.

Requirements

• 10+ years of professional experience in management consulting, organizational effectiveness, or digital transformation leadership
• Demonstrable expertise in applying structured Change Management methodologies (e.g., ADKAR, Prosci)
• Proven experience in applying the ADKAR change management methodology, linking ADKAR outcomes to technical implementation milestones
• Proven track record leading change initiatives specifically related to Atlassian products (Jira, Confluence, JSM), Cloud Migration, and ITSM transformation
• Exceptional executive-level communication, presentation, influencing, and facilitation skills

Benefits

• Share the fruit program
• Stock options
• Health insurance
• Retirement plan/funds saving
• Career pathways program
• Generous monthly fixed allowances
• Generous PTO plus one cultural heritage and community day