ServiceRocket is a tech-enabled services firm headquartered in Palo Alto that partners with leading enterprises such as Atlassian, Salesforce, and Meta to streamline digital workflows. They deliver end-to-end solutions—including implementation, training, support, and managed cloud services—for platforms like Jira, Confluence, Miro, and ITSM, driving rapid adoption and operational efficiency. By embedding customer success at the core of every engagement, ServiceRocket reduces complexity and accelerates growth for its clients. A global, cross-functional team of Rocketeers collaborates across five continents, fostering a culture of collaboration, agility, and mutual success.
Open Positions
Atlassian Data Center Administrator
Experience in Atlassian Jira/Confluence environments. Strong technical skills in infrastructure/monitoring. Proficiency with Linux/Windows servers & databases
ITSM Atlassian Consultant
5+ years of experience as an Atlassian Consultant, Bachelor's degree in Computer Science, Information Technology, Mathematics or related technical disciplines, and proficiency in technical skills such as: command line (preferably Unix), SQL, script development, software configuration, and other related technical skills
Technology Consultant
Bachelor's degree in Computer Science or related field, 1-3 years of experience as an Atlassian Consultant, and proven track record in implementing solutions for Atlassian products
Solutions Architect - Enterprise Service Management
8+ yrs exp. Bachelor’s/Master’s degree preferred. Deep expertise in Enterprise Strategy/Service Management. Multiple Atlassian Certifications beneficial
Client Solutions Project Manager
3-5 years of experience in project management, excellent communication skills, and a technical background in IT or computer science
Associate, Business Development
Typically requires 1-2 years of customer facing experience, a Bachelor's degree, and a proven track record of delivering exceptional customer experiences
Senior Representative I, Customer Solutions
Typically requires a minimum of 6 years of related experience with a Bachelor’s degree; or 4 years and a Master’s degree; or equivalent experience. Proven track record of closing large complex enterprise deals
Senior Representative I, Customer Solutions
Typically requires 6+ years of related experience, Atlassian technology knowledge, and excellent communication and negotiation skills
Senior Consultant II, Project Management
5-8 years of project management experience in Enterprise Software delivery, experience in collaborating with multiple stakeholders, and ability to consult with clients to identify further opportunities for ServiceRocket
Solutions Architect - Enterprise Service Management
8+ years of experience with a Bachelor's degree (or equivalent), or experience in a tech/solutions architecture role. Expertise in strategy, consulting, or specific areas like Jira or cloud migration
+16 More Jobs Available!
Subscribe now to unlock all job opportunities and advanced features.
Find jobs no one else can
We pull listings directly from company career pages—no LinkedIn, no job boards, no fluff. Just real jobs, straight from the source.
Unlock hiring managers
With Web Pro, reveal the decision-makers behind job postings—names, emails, and LinkedIn profiles for up to 25 jobs per day.
Smarter data, better jobs
Each job includes 35+ data fields, from salary and visa info to remote status and tech stack. And we instantly remove anything that's expired.
Filters built for Pros
Drill down with filters for experience level, industry, salary, sponsorship, currency, and more—so you only see what fits.
Ready to see more opportunities?
Create a free account to access exclusive job listings, track your applications, and get personalized recommendations.
Loved by 3620+ job seekers