Sendbird is a California‑based AI customer experience company that builds the infrastructure behind Delight.ai’s branded AI concierge and powers the world’s leading communication API platform, the Sendbird Communication Suite. The company focuses on real‑time, omnichannel messaging, AI‑driven customer support, and robust communication solutions that enable brands to deliver personal, trusted interactions at scale. With more than 7 billion conversations per month for 4,000+ customers—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird delivers enterprise‑grade reliability, security, and compliance. Backed by ICONIQ, SoftBank, Tiger Global, and Y Combinator, Sendbird combines cutting‑edge AI and cloud communication to help businesses deepen customer connections and create unforgettable experiences.
Open Positions
Product Manager, AI Agent
2+ years of product management experience, with at least 1+ years focused on building and launching AI/ML-powered products
Product Manager, AI Agent (Intern)
Degree in Computer Science, Engineering, Business, or related field; interest in AI/ML, conversational AI, or new LLM-powered software applications; analytical and data-driven mindset
Forward Deployed Engineer
2-3 years of SWE experience; proficiency in Python and web frameworks; experience with LLMs. Familiarity with CI/CD and cloud platforms is also desired
Manager, Global Sales Development
At least 2 years of experience managing an SDR team, 5 years of total sales experience, and a Bachelor's degree
Software Engineer, Server Platform
Bachelor's degree in CS or related. Experience building scalable systems for real-time messaging. Deep understanding of cloud infrastructure and networking
Head of Sales, APAC
7+ years of sales leadership experience, 5+ years of closing six and seven-figure deals, SaaS experience
Forward Deployed Product Manager
2-3 years of PM experience, CS degree, and technical familiarity with AI tools
Account Executive
3-5 years of technology sales experience, relentless work ethic, and strong alignment with company values
Software Engineer, Client Javascript
At least 5 years of experience in developing, deploying, and maintaining commercial applications based on JavaScript/TypeScript, strong understanding of the React framework and various frontend development practices, and good communication skills
Software Engineer, Web Front End (1yr Contract)
3+ years of React/Typescript experience. Ability to analyze, solve problems, and collaborate with others. Understanding of UI development, network behavior and performance optimization are essential
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