Software Engineer, Server Platform
SendbirdSeoul, South Korea
Posted October 1, 2025
4000000 - 4000000 KRW year
Full Time
About the Company
Sendbird is an omnichannel AI agent platform that elevates customer experience by initiating autonomous support and sales conversations while keeping humans involved for complex inquiries. With a focus on reliability, security, and compliance, Sendbird powers over 7 billion conversations monthly for leading apps like DoorDash, Match Group, and Yahoo Sports. Backed by reputable investors, Sendbird offers AI agents, communication APIs, and proactive messaging solutions to build meaningful customer connections at scale.
Job Description
Sendbird is a leading AI agent platform focused on building the future of customer experience through autonomous support and engagement. They are seeking a Software Engineer to build and operate real-time communication solutions and collaborate with various projects. The role involves designing APIs, deploying servers, and troubleshooting complex systems.
Requirements
- Build scalable, large-scale distributed systems for real-time message services
- Design intuitive API for solving complex architecture problems
- Write customer-centric documentation for APIs and messages
- Design and build reliable and efficient services on top of a world-class cloud infrastructure
- Deploy and operate servers in a cloud environment
Benefits
- Hybrid/flexible work policies
- Financial perk allowance
- Parental leave
- Additional workplace equipment
- Snacks, drinks, and party favors
