Mid-Market Account Manager, EMEA
RetoolLondon
Posted January 30, 2026
Full Time
About the Company
Retool is a low‑code platform that enables developers to build internal software powered by AI, integrating large language models, APIs, and data sources into custom applications, agents, and workflows. It provides a flexible application layer for AI that balances rapid development with full control and quality assurance. Trusted by over 10,000 companies—including Amazon, Stripe, and Brex—Retool combines powerful pre‑built building blocks with the ability to extend functionality through custom code, accelerating deployment across enterprises. The platform’s distinctive edge lies in its seamless blend of low‑code simplicity, AI integration, and enterprise‑grade scalability, allowing teams to deploy sophisticated AI solutions faster and more reliably.
Job Description
Retool is looking for a dedicated and personable account manager to maintain client accounts, ensure customers get to value, and identify expansion opportunities.
Requirements
- Professional experience in a sales or customer service role in the mid-market space
- Consistent attainment of hitting and exceeding quota for new and/or expansion business
- An ability to conduct discovery calls to identify opportunities and build pipeline
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Demonstrated ability to position proposals, negotiate commercial terms, and close deals
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
- Proficiency with common customer success and customer relationship management software, such as Salesforce, Gong and Outreach
Benefits
- 401k Matching
- Retirement Plan