Customer Success Manager
ReltioChapel Hill, North Carolina, United States • Florida, United States • Cambridge, Massachusetts, United States • New York, New York, United States • New Jersey, United States
Posted September 8, 2025
100000 - 187000 USD year
Full Time
About the Company
Reltio specializes in AI-powered data unification and management solutions, offering products like Reltio Entity Resolution, Multidomain Master Data Management (MDM), and 360 Data Products. These offerings transform siloed data into unified, trusted, and interoperable formats, empowering businesses with unparalleled responsiveness. With a focus on cloud-native solutions and customer-centricity, Reltio serves leading enterprise brands across various industries to improve efficiency, manage risk, and drive growth.
Job Description
Reltio is seeking a Customer Success Manager (CSM) to drive customer adoption, mitigate risk, and provide guidance for clients. This role involves cultivating customer relationships, understanding customer needs, and ensuring the successful implementation of Reltio's products. The CSM acts as the primary post-sale point of contact, advocating for customer success and recommending solutions aligned with their business goals. The company values customer success and fosters a collaborative work environment.
Requirements
- Bachelor's degree or equivalent experience
- 5+ years relevant work experience in Enterprise Software
- Deep knowledge of cloud software solutions and data governance
- Strong communication and presentation skills
- Experience in data management consulting or solutioning
- Experience using data analysis tools
- Experience with Reltio (preferred)
Benefits
- Competitive salary
- Opportunities for growth
- Flexible work arrangements
