Genesys Engineer

We are seeking a skilled Genesys Engineer to join our team in Cairo, Egypt. As a Genesys Engineer, you will be responsible for designing, implementing, and maintaining Genesys solutions for our clients.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience working with Genesys solutions.
• Strong knowledge of Genesys Voice Portal, Genesys SIP Server, and Genesys Composer.
• Experience with Genesys Framework and Genesys Routing.
• Experience with Genesys reporting and analytics tools.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Flexibility to work on different projects and handle multiple tasks simultaneously.

Benefits

• Competitive salary
• Benefits package
• Opportunity for career growth and development