We are seeking a skilled Genesys Engineer to join our team in Cairo, Egypt. As a Genesys Engineer, you will be responsible for designing, implementing, and maintaining Genesys solutions for our clients.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 2+ years of experience working with Genesys solutions.
- Strong knowledge of Genesys Voice Portal, Genesys SIP Server, and Genesys Composer.
- Experience with Genesys Framework and Genesys Routing.
- Experience with Genesys reporting and analytics tools.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Flexibility to work on different projects and handle multiple tasks simultaneously.
Benefits
- Competitive salary
- Benefits package
- Opportunity for career growth and development