RayaCX delivers next-generation business process outsourcing and customer experience management solutions for Fortune 1000 clients across North America, Europe, the Middle East, and Africa. The company specializes in omnichannel customer service, technical support, digital CX, and contact center operations, leveraging advanced technology such as AI, chatbots, and data analytics to enhance service quality. With a focus on continuous improvement, robust strategy, and innovation, RayaCX partners with clients to design and implement end-to-end CX programs that drive measurable business outcomes. Its distinctive advantage lies in sourcing highly skilled talent from competitive labor markets and combining that expertise with deep industry knowledge and a proven track record of delivering complex global services.
Open Positions
Aviation Call Center Agent
High school diploma or equivalent, previous experience in a call center or customer service role, and excellent communication skills in English and Arabic
Assuite
Bachelor's degree, proficiency in English, excellent communication and interpersonal skills
Back-Office Customer Support Representative
High school diploma, back-office experience, MS Office skills
Automotive Customer Support Advisor
High school diploma, previous customer service experience, excellent communication skills, and problem-solving abilities
Automotive Customer Support Advisor
High school diploma, previous customer service experience, excellent communication skills
Administrative Assistant (Opportunities for People with Disabilities)
Good organizational and communication skills, Basic computer literacy (Microsoft Office or similar), Detail-oriented and proactive attitude
Banking Call Center Agent (Assiut)
English Level (B1), presentable and communicative
Banking Call Center Cairo
English level B1, problem-solving, decision-making, communication, and listing skills required
Automotive Team Leader - Call Centre
Automotive experience, fluent English, and interpersonal and technical skills required
Account Advisor
Bachelor's degree in Business Administration, Marketing, or a related field; excellent communication and interpersonal skills; strong problem-solving and critical thinking abilities
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