Customer Support Specialist

Customer Support Specialist responsible for providing exceptional support to clients in a fast-paced, on-site work environment. Key responsibilities include responding to customer inquiries, resolving complaints, documenting interactions, and maintaining records with accuracy and confidentiality.

Requirements

• 1 year of experience in data entry, customer service, or a related field.
• Strong digitization and document management skills.
• Excellent attention to detail and organizational abilities.
• Ability to complete tasks quickly while maintaining high accuracy.
• Strong collaboration skills and ability to communicate task status clearly.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Adobe PDF tools.
• English proficiency at B2 level (strong written and verbal communication skills).
• Willingness to work 100% on-site.

Benefits

• Prepaid medical coverage
• Seniority bonus
• Flexible paid time off (PTO)
• Growth opportunities