Customer Support Specialist
Samtec IncBengaluru, Karnataka, India
Posted March 5, 2026
Full Time
About the Company
Samtec Inc. is a global provider of high‑speed interconnect solutions, delivering a portfolio that spans micro connectors, board‑to‑board and cable‑to‑board assemblies, advanced silicon‑to‑silicon interfaces, and high‑density array technologies. Since its founding in 1976, the company has grown to serve more than 125 countries, generating over $1 billion in revenue in 2022, thanks to a fully integrated business model that enables seamless collaboration across design, manufacturing, and supply‑chain functions. Samtec’s focus on innovation—evidenced by offerings such as 112 Gbps PAM4 interconnects, 56 Gbps NRZ, and glass‑core technology—delivers end‑to‑end solutions that meet the demanding performance and reliability needs of aerospace, defense, and high‑speed communications markets. A people‑first culture underpins its commitment to exceptional customer service, quality, and rapid turnaround of standard products, positioning Samtec as a trusted partner for complex connectivity challenges worldwide.
Job Description
The Customer Support Specialist position requires supporting customer relationships by owning the customer’s service experience through answering daily questions, solving problems, and aiding where needed. The primary responsibility is to ensure that our customers have a positive and seamless experience.
Requirements
- 3 – 5 Years’ Experience in a Customer Service environment is preferred
- Proficient in Microsoft Outlook, Word, Excel, PowerPoint
- Excellent written and verbal communication skills
- Excellent organizational and follow up skills
- Effective time management skills with the ability to manage multiple tasks
- Strong interpersonal skills and ability to work well with a team
- Demonstration of flexibility, innovation, customer service, and ability to create win/win solutions
- Must be able to sit/stand for at least 90 consecutive minutes, and not suffer from any sensory deprivation and/or paralysis of the limbs
- Proficient written and verbal communication skills in English
