Customer Success Specialist with Coffee Experience

Customer Success Specialist with Coffee Experience at Pro Coffee Gear. Remote work opportunity with a fast-growing ecommerce company in the coffee industry. Lead a high-impact function and collaborate with a passionate culture driven by innovation and a love for coffee.

Requirements

• At least 5 years in a client-facing operations or customer success role
• 2+ years of experience leading a team
• Experience in e-commerce operations
• Knowledge of Shopify or similar tools
• Good communication and analytical skills
• Experience in the specialty coffee industry is a plus

Benefits

• Remote-first, globally distributed team and flexible work environment
• Opportunity to lead a high-impact function within a fast-growing brand
• Collaborative, passionate culture driven by innovation and a love for coffee