Pediatric Urgent Care- Medical Assistant (Full-time) Tustin, CA

The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant role is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision.

Requirements

• Provide clinical and administrative support for providers, patients, and office operations
• Greet and register patients as they arrive
• Obtain medical history, patient vital signs, and intake
• Prepare patients for X-rays
• Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred)
• Irrigate and assist with wounds
• Assist in performing quality control testing in the lab
• Maintain order and cleanliness of the waiting room area
• Practice standard safety practices and precautions
• Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician)
• Maintains operations by following policies and procedures; reporting needed changes to management team
• Maintains patient confidence and protects operations by keeping patient care information confidential
• Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments
• Assistant patients with complaints and taking an active role in service recovery when needed
• Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures
• Provide exceptional customer services

Benefits

• Paid time off