Pediatric Urgent Care- Medical Assistant (Full-time) West Hartford, CT

The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics, providing clinical and administrative support for providers, patients, and office operations.

Requirements

• Provide clinical and administrative support for providers, patients, and office operations
• Greet and register patients as they arrive
• Obtain medical history, patient vital signs, and intake
• Prepare patients for X-rays
• Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred)
• Irrigate and assist with wounds
• Assist in performing quality control testing in the lab
• Maintain order and cleanliness of the waiting room area
• Practice standard safety practices and precautions
• Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician)
• Maintains operations by following policies and procedures; reporting needed changes to management team
• Maintains patient confidence and protects operations by keeping patient care information confidential
• Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments
• Assistant patients with complaints and taking an active role in service recovery when needed
• Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures
• Provide exceptional customer services

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan