Customer Solutions Specialist (Chains)

As the Customer Solutions Specialist (Chains), you will assist with pricing, quote generation, parts identification, shipping, tracking, and returns. You will be part of a group of Customer Solution Specialists that provide top-notch customer service, always upholding Parts Town's high-quality standards and going above and beyond by exceeding customer expectations every day.

Requirements

• 1 year of experience in a face-to-face or over-the-phone customer service role
• Stellar organizational skills, multi-tasking skills, and computer skills
• Ability to handle a high volume of inbound customer interactions each day
• Quality, high-speed internet connection at home
• Genuine positive, outgoing, team-spirited, one-for-all personality

Benefits

• Quarterly profit-sharing bonus
• Hybrid work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options
• Health insurance
• 401k/401k match
• Employee assistance programs
• Time away
• Paid time off
• Paid sick time off
• Paid holidays
• Paid parental leave
• Professional development opportunities