Customer Solutions Specialist (Institutions)
Parts TownFort Wayne, Indiana, United States • Illinois, United States • City of Plattsburgh, New York, United States
Posted December 13, 2025
36335.03 - 48482.9 USD year
Full Time
About the Company
Parts Town is a pay for performance company that values transparency and prioritizes its positive workplace culture.
Job Description
Customer Solutions Specialist (Institutions) role at Parts Town, assisting with pricing, quote generation, parts identification, shipping, tracking, and returns, providing top-notch customer service, and upholding high-quality standards.
Requirements
- At least 1 year of experience in a face-to-face or over-the-phone customer service role
- Stellar organizational skills, multi-tasking skills, and computer skills
- Quality, high-speed internet connection at home
- Proficient in English (both written and verbal)
- Flexibility to adjust to different hours as needed
Benefits
- Quarterly profit-sharing bonus
- Hybrid work schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options
- Traditional benefits like health insurance, 401k/401k match, employee assistance programs, and time away