Customer Solutions Specialist: 2nd Shift

We are looking for a Customer Solutions Specialist to assist with pricing, quote generation, parts identification, shipping, tracking, and returns. The ideal candidate will have excellent communication skills, strong attention to detail, and a passion for delivering exceptional customer service.

Requirements

• At least 1 year of experience in a face to face or over the phone customer service role
• Stellar organizational skills, multi-tasking skills, and computer skills
• MS Office skills
• High speed internet connection at home
• Positive, outgoing, team spirited, one-for-all personality
• Excellent communication skills and proficiency in English (both written and verbal)

Benefits

• Quarterly profit-sharing bonus
• Hybrid work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options
• Traditional benefits (health insurance, 401k/401k match, employee assistance programs, time away)