Customer Success Manager - US
PARTALECalifornia, United States
Posted March 6, 2026
Full Time
About the Company
Data Zoo provides identity verification solutions that enable global financial institutions, payment platforms and fintechs to confidently verify consumers and business identities using a diverse set of authoritative data sources.
Job Description
Data Zoo is seeking an experienced Customer Success Manager to join our Global Customer Success organization. As part of the organization, you will be responsible for managing a portfolio of our largest and most strategic customers.
Requirements
- 3+ years experience in a customer-facing role, preferably in B2B and/or SaaS environments in the Identity Verification, KYC, or AML space.
- BA/BS degree in business/technology or comparable experience and 5+ years' experience in customer success.
- Proven results in driving customer health and satisfaction resulting in loyalty and advocacy.
- Knowledge of working in tools like Salesforce, HubSpot and Jira.
- Experience with analytical and BI tools like Google Looker Studio and Big Query and proficient in SQL.
