Primary interface of onsemi to external customers, providing customer satisfaction in processing customer orders and collaborating with various functional groups to handle customer requests properly and timely.
Requirements
- Provide tactical support for Sales and Marketing team
- Lead the pursuit of operational excellence through continuous improvement and standardization of support services and tools
- Manage multiple stakeholder relationships both internally and externally
- Provide customer satisfaction in order management to maximize both the company and customer revenue
- Run reports using available tools and analyze the data to make decisions and identify trends
- Drive closure of exceptional requests
- Respond to customer complaints, requests, and inquiries in a professional and timely manner
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off