Associate Customer Service Representative

Primary interface of onsemi to external customers, providing customer satisfaction in processing customer orders and collaborating with various functional groups to handle customer requests properly and timely.

Requirements

• Provide tactical support for Sales and Marketing team
• Lead the pursuit of operational excellence through continuous improvement and standardization of support services and tools
• Manage multiple stakeholder relationships both internally and externally
• Provide customer satisfaction in order management to maximize both the company and customer revenue
• Run reports using available tools and analyze the data to make decisions and identify trends
• Drive closure of exceptional requests
• Respond to customer complaints, requests, and inquiries in a professional and timely manner

Benefits

• 401k Matching
• Retirement Plan
• Generous Paid Time Off