Associate Customer Service Representative

Primary interface of onsemi to external customers and vice versa. Provide customer satisfaction in processing customer orders and handling complaints and requests.

Requirements

• Provide tactical support for Sales and Marketing team
• Lead the pursuit of operational excellence through continuous improvement and standardization of support services and tools
• Manage multiple stakeholder relationships both internally and externally
• Work collaboratively with regional counterparts
• Provide customer satisfaction in order management
• Run reports using available tools and analyze the data
• Follow up with internal contacts for order support
• Respond to customer complaints and requests
• Comply with Customer Service business rules, techniques, and protocols

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance