At Newcode.ai, we’re transforming how organizations harness AI in the real world. We foster a culture of trust, inclusivity, and excellence.
Requirements
- 5+ years in Customer Success, Account Management in LegalTech
- A degree in law is a plus
- Proven track record of driving retention, expansion, and satisfaction in enterprise accounts
- Deep comfort working with legal, compliance, or highly technical clients; ability to quickly learn new domains if needed
- Experience facilitating workshops, onboarding, project management, and strategic account planning for customers
- Strong data-driven mindset: able to interpret usage analytics and outcome metrics to guide engagement and prioritization
- High EQ and comfortable navigating C-level conversations and working with stakeholders across teams
- Exceptional organizational, prioritization, and communication skills (written, verbal, interpersonal) with fluency in English. Conversational Norwegian or Swedish, as well as additional languages, is a plus.
Benefits
- Culture of excellence and trust
- Work with talented peers in a collaborative, high-energy team
- Shape both product and culture as we grow
- Leadership and impact: Take ownership and drive outcomes from the start of your journey.
- Global, inclusive team: Collaborate across borders and backgrounds.