Member Support Specialist, Start Health

We're looking for a self-motivated, compassionate, and dedicated Member Support Specialist to guide members through their plan, provide concierge-level care, and improve the overall member experience. The ideal candidate is tech-savvy, a proficient multitasker, and has a passion for helping others.

Requirements

• Assist members via phone, text, and email
• Improve the overall member experience
• Provide concierge-level service at every level
• Locate high-value providers for members seeking care
• Assist in adjudication of and review of member claims

Benefits

• 5% bonus based on company profitability
• Affordable health, vision, and dental insurance for you and your family
• Company contributes up to $2,300 to Health Savings Account annually
• Wellness program that contributes additional money towards your HSA
• Automatic 3% contribution into retirement plan
• Career development and growth opportunities
• 15 days of PTO & 10 paid holidays per year