Manager, Customer Success

We're looking for a Manager, Customer Success to lead a team of Customer Success Managers and ensure our clients derive maximum value from our products and services.

Requirements

• Experience in the SaaS industry
• Knowledge of Customer Success platforms like Planhat, ChurnZero, or Gainsight
• Familiarity with strategic account management and customer engagement frameworks
• Exceptional building relationships with senior and C-suite stakeholders
• Experience in creating scalable processes and driving team performance

Benefits

• Unlimited paid time off
• Health benefits
• Hybrid flexibility
• Work-life balance
• Inclusive workplace
• Participation in equity program and 401(k) plan
• Opportunities for career development and advancement
• Purposeful work with a positive community impact