Remote Bilingual Call Center Representative | Spanish-English

MCI is a fast-growing tech-enabled business services company seeking bilingual Call Center Representatives to support diverse client projects. The role involves handling inbound/outbound calls, building customer relationships, and utilizing systems to address technical issues. MCI fosters a supportive and rewarding work environment with growth opportunities and competitive compensation.

Requirements

• Fluent in English and Spanish (spoken and written)
• Strong typing skills (20+ WPM) and data entry experience
• Excellent communication, organization, and problem-solving abilities
• Basic knowledge of Microsoft Office Suite and Windows applications
• Reliable internet connection (20Mbps+ download speed)
• Customer-first mindset
• Ability to multitask and thrive in a dynamic environment

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training
• Fun, Engaging Work Environment
• Casual Dress Code