Remote Bilingual Call Center Representative | Spanish-English

MCI is a fast-growing tech-enabled business services company seeking Bilingual Call Center Representatives to support diverse client projects. The role involves handling inbound and outbound calls, building customer relationships, resolving technical issues, and adhering to company policies and procedures. MCI offers a supportive, growth-oriented work environment with competitive compensation and benefits.

Requirements

• Fluent in English and Spanish
• Strong typing skills
• 20+ WPM typing speed
• Basic knowledge of Microsoft Office Suite
• Reliable internet connection

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training