Remote Bilingual Call Center Representative | Spanish-English

MCI is a fast-growing tech-enabled business services company seeking Bilingual Call Center Representatives to support diverse client projects across industries like healthcare, retail, and more. This role involves handling inbound and outbound calls, providing excellent customer service, and selling products/services while maintaining confidentiality. It offers opportunities for growth, learning, and a positive work environment.

Requirements

• Fluent in English and Spanish
• Strong typing skills
• Excellent communication, organization, and problem-solving abilities
• Ability to work scheduled shifts, including weekends and holidays
• Basic knowledge of Microsoft Office Suite and Windows applications
• Reliable internet connection

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training