Customer Service Representative

The Reilly Insurance Agency is partnering with MarketPlace 4 for insurance to expand its footprint. They are seeking a full-time Customer Service Representative to build client relationships, provide excellent service, and support agency growth. The role involves handling administrative tasks and maintaining client records.

Requirements

• Serve as the first point of contact for clients
• Provide prompt responses to client questions
• Assist clients with policy changes, renewals, and new business processing
• Maintain accurate and up-to-date client records
• Collaborate with producers and team members
• Follow up with clients to ensure satisfaction
• Handle routine administrative tasks

Benefits

• Competitive salary
• Paid time off
• Ongoing training
• Supportive work environment