IT Service Manager (m/w/d)
m3connectAachen, North Rhine-Westphalia, Germany
Posted November 13, 2025
Full Time
About the Company
m3connect is a wireless internet service provider with subsidiaries in Europe and beyond.
Job Description
We are looking for a dedicated Service Manager who is passionate about providing excellent customer service and has technical expertise in the network area.
Requirements
- Customer communication & Service coordination
- Network & System monitoring
- Incident- & Problem management
- Process optimization & quality assurance
- Documentation & knowledge management
- Technical consulting & innovation management
Benefits
- Agile working
- Flexibility
- More vacation
- Well-being extras
- Continuing education
- Security & perspective
- Additional benefits
- Family-friendly
- Team spirit
- Free equipment choice
- Innovation power
