Account Manager

Lengow is a leader in intelligent e-commerce solutions that help brands and retailers drive profitable growth across the digital shelf. The Account Manager owns the accountability for Net Revenue Retention and is responsible for driving revenue growth through upsell and cross-sell of new products and services, managing retention targets, and minimizing downsell and churn.

Requirements

• Strong analytical skills to manage revenue forecasting and portfolio performance
• Excellent communication and negotiation skills, able to engage at executive level
• Resilience and result-driven mindset, with proven ability to handle challenging situations
• Commercial orientation with the ability to identify and pursue revenue opportunities
• Experience in managing renewals, upsells, cross-sells, and expansions within SaaS or account management
• Solid knowledge of contract management and legal/commercial processes
• Ability to perform contact mapping and build multithreaded relationships within client organizations
• Skilled at collaborating with cross-functional teams (CSM, Product, Legal, Professional Services) to deliver customer and business outcomes

Benefits

• Ticket restaurant 8 euros by day
• Malakoff Humanis Private insurance & Prevoyance
• 3 Remote days per week
• Flexible hours
• Bike mileage allowances or 50% of transportation tickets
• Remote allowances
• Weekly Happy Break on Thursday Evening at the office with food and beverage