Support Engineer II
LaserficheLong Beach, California, United States
Posted November 5, 2024
65000 - 90000 USD year
Full Time
About the Company
Laserfiche is a leading enterprise platform specializing in digital transformation and content management. Offering comprehensive solutions including ECM software, document and records management, BPM, electronic forms, process automation, workflow, and case management, Laserfiche leverages AI to streamline business operations and enhance productivity.
Job Description
Laserfiche is seeking a Support Engineer II to work with Solution Providers and customers in the financial, government, and education industries. This role involves technical support, troubleshooting issues, enhancing DevOps processes, and maintaining the cloud system. It offers a 24/7 support team and a collaborative environment focused on problem-solving and effective communication.
Requirements
- Strong systems troubleshooting skills.
- Solid foundation in networking and database technologies.
- Experience with TCP/IP-based networking and web applications.
- Knowledge of HTML, CSS, and JavaScript.
- Availability to work a full-time shift schedule.
Benefits
- Generous time off
- 401 (k) Investment Options
- HMO and PPO Medical Care
- Paid Volunteer Days
