Customer Solution Center Service Representative II
L.A. Care Health PlanLos Angeles, California, United States
Posted January 24, 2026
50116 - 75324 USD
Full Time
About the Company
L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents.
Job Description
The Customer Solution Center (CSC) Representative II has advanced knowledge of healthcare and various managed care product lines, including Medi-Cal, PASC, L.A. Care Covered/Cal Medi-Connect and is proficient in medical terminology.
Requirements
- At least 1 year of customer service call center experience in a healthcare environment.
- Data entry experience with ability to type a minimum of 40 wpm.
- High School Diploma/or High School Equivalency Certificate.
Benefits
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
- Volunteer Time Off (VTO)